The Eclipse menu is the best place to manage retrieving data from Medicare. The menu can be opened from the Access Anaesthetics Main Menu, from an individual account's Eclipse page, or from the <e> button on the top toolbar of most screens.
The menu shows a tally of all outstanding claims and provides functions to retrieve available reports. Click on any of the blue links to send an electronic request to Medicare. The <RUN ALL TRANSMISSIONS> button will go through each process sequentially, checking the status and retrieving any available reports.
The bottom section shows the reports received within a specified time period. The default is to show reports received in the last 20 minutes. The <View log> button opens the Eclipse Log which is mainly used for troubleshooting. The <Setup> button allows entering the Location ID and other Eclipse parameters.
Moving the mouse over the different claim or report categories will activate a link that will show a list of the matching claims or reports. For example, click on "IMC awaiting processing report" to display a list of claims awaiting these reports. Once the list is displayed, you may either view a report or go to the claim in the Accounts details screen. Alternatively, click the <View in List of Accts> button to show the displayed list in the List of Accounts. This is useful for reviewing a set of accounts together.
When reports are retrieved, they are identified by the date and time of retrieval. The default on the Eclipse Menu is to show reports retrieved in the last 20 minutes. If you retrieve reports more than once a day, of if you need to review reports retrieved further in the past, use either the <Today> button or the <Specify> button.
Retrieving an IMC Processing report will change the payment status of the relevant account. The A/N/R buttons allow viewing these according to their payment status where A=Approved, N=Not fully approved, R=Rejected.
A payment advice may cover more than one claim. Consequently there are separate tallies for payment advices received and individual payments received. The latter shows the individual claims or accounts that a payment was received for.
Important Multiple provider considerations
For group practices, it is not possible to determine which provider a specific payment advice is for until it is actually received. Consequently, a payment advice received while in one provider's file may be allocated to payments in another provider's file. This is why there is a separate "All Drs" category on the report listing. For group practices, we recommend that the ERA reports are retrieved on one PC while Access Anaesthetics is closed on all other PCs. After retrieval, the other PCs can open Access Anaesthetics and review the retrieved reports. It should only be necessary to retrieve ERA reports once per day - for example by the first staff member logging on each morning.
When the Eclipse Menu first opens, the 'All Drs' value has not been calculated (to reduce delays in opening the menu). This is calculated automatically if any ERAs are received, or when the <Refresh data> button is clicked.
When viewing the 'All Drs' list, the View Report button will print the displayed list so that it may be used for reference when reviewing the other doctors' files.
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